Faq’s – Erafa

Location: Suite 2/4 Goodnews Plaza, Agbaoku street, off Opebi Road, Ikeja, Lagos.

Faq’s

Question & Answer

Check our FAQs for quick answers addressing common questions
clients might have about the services and operations:

What types of facilities does EREFA Ltd. manage?: EREFA Ltd. manages a wide range of facilities, including corporate offices, commercial properties, healthcare institutions, educational facilities, and industrial complexes. We tailor our solutions to meet the specific requirements of each facility type.
What services are included in your facilities management offerings?: Our services cover building management, cleaning services, security management, health and safety management, technology integration, and space management. Each service is designed to provide a comprehensive solution for efficient facility operation.
How does EREFA Ltd. ensure quality in its services?: We adhere to global best practices and continuously evaluate our processes for improvement. Our team includes specialists and experienced project leaders who implement quality control measures to ensure high standards in every service we deliver.

Are your facilities management services customizable?: Yes, we offer fully tailored solutions to meet the unique needs of each client. From service scope to scheduling, we work closely with clients to customize our offerings based on their project specifications.
Does EREFA Ltd. use sustainable practices in its services?: Absolutely. Sustainability is a core part of our mission. We incorporate eco-friendly practices in cleaning, waste management, and energy use wherever possible to minimize our environmental impact and enhance operational efficiency for our clients.
How quickly can EREFA Ltd. respond to maintenance issues?: We pride ourselves on prompt response times. Our team is available to address urgent maintenance issues swiftly, and we offer both scheduled and on-call maintenance services to keep your facility running smoothly.